Credible Pool & Spa
Pittsburgh’s Premier Pool & Spa Company
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(412) 254-4344
Spa Showroom
If you are searching for a pool company in the Pittsburgh area, Credible Pools is your TRUSTED source. Our mission is for our customers to relax and enjoy their pool or spa, trusting us to make ownership as easy as possible. Credible Pools offers the best hot tubs & swim spas for sale from PDC Spas®, Saratoga Spas® and Superior Wellness Platinum Spas. We also service what we sell and provide free water testing and complete customer service for pool & spa ownership.
Pool Installation
A new in-ground pool is an investment in your home. Credible packages include a fiberglass pool and modern pool equipment, tested by over 25 years of experience. We don’t install quickly, we install correctly. We don’t install the cheapest, we install the best. Equipment is chosen by what works best, lasts the longest, and is the simplest to maintain. We include modern automation that is continually monitoring your equipment, water quality and temperature to determine the most energy efficient way to have your poolside oasis ready when you are.
Our Services
In-Ground Pools
We offer in-Credible fiberglass in-ground pools for sale with packages including brand name modern pool equipment along with pool automation to make pool ownership as easy as possible.
Hot Tubs & Swim Spas
Get the ultimate relaxation experience with our top-rated hot tubs and swim spas for sale. We offer a wide range of high-quality spas for hydrotherapy, fitness, and pleasure from top brands in the industry.
Installation
We provide top-notch installation services for in-ground pool equipment, pool liners, and safety covers accompanied by excellent customer service and communication,
Why Choose Us?
Our lead pool technicians have been in the pool business for over 25 years and specialize in servicing and installing in-ground pools. We understand that time is very important, so we started a different kind of pool business that makes it easy to communicate and schedule reliable service. A pool is a luxury and you should get the most enjoyment out of it as possible.
I can not recommend this local business highly enough!When I walked in, I had been frustrated by continuously cloudy water, frequent testing at a different store, spending hundreds on more chemicals with zero improvement in the cloudiness.Jason quickly diagnosed the issues with my pool, provided a documented treatment plan, and within one week, my water was crystal clear. And I'm happy to report that it has been crystal clear since with MINIMAL maintenance.Not only did he provide his own solutions to our pool, but he and his staff were so courteous. I bought chlorine one day and it hadn't been delivered, so he delivered it later that day. I wasn't sure how to perform a task that he recommended and one of his staff followed me home to teach me.Such HONEST people here and I'm grateful that they are local! I will forever be a customer!
Great crew! Always friendly and helpful! Solved my water balancing issues after several other companies could not. Even answered some of my calls or texts after hours when I had questions - excellent customer service!
Jason is the best pool water expert I’ve ever seen. He’s a chemist that understands water and how to treat it. Go see him and you won’t be disappointed.
We can not be more impressed with our dealings with Credible Pools!We have an in the ground pool that got some horrible funk - solid green water - that was resistant to huge amounts of shock and other chemicals. Three pool companiestold us the only “fix” was to drain 1/3 of water after summer (to avoid ruining the liner during hot days).Fortunately, someone suggested we give Credible Pools a call. After taking our water sample to Jason- the pool water guru- we were using the pool within the week!!!His knowledge and competency are unbelievable. And he explains everything very thoroughly- instructions were amazingly specific- no guessing games!!HIGHLY recommend Credible Pools!!
Since Moonlighting Pools closed I needed to find another pool store.Thankfully Credible Pools had opened just several minutes from my house. I have found their service to be prompt, courteous, knowledgeable and educational.I have used CP for free water testing, equipment repair, chemicals, and pool closings and found their prices comparable or even better than other stores.I am happy to have found them.
Discovering the professionals at Credible Pool & Spa is the best thing that’s happened to our summers! Spectacular service, incredibly responsive, and our water has never looked better! They take the time to explain any needed chemicals and dosages and they follow up to make sure everything works. We had a heater kick the bucket after 10 years, right before a big party. They came to the rescue with the perfect new heater and installed it within 48 hours. We can’t thank them enough for giving us such peace of mind. We have a pool and spa company we can trust and who made us happy we have a pool again!!
Thank you Credible Pools for being Incredible! Jason was able to immediately diagnose what was wrong with our pool by a picture. We had the same issues last summer and spent almost $2K on pool chemicals from a different place and ended up closing it green because and replacing the liner at opening this summer because we couldn't afford to keep dumping chemicals in! Jason was able to help us for a fraction of the cost and it was crystal clear in just a few days. He was quick to answer any questions I had and just so friendly! I will recommend Credible Pools to everyone I know that has a pool!!! 🙂
Paid over 5000 dollars for pool liner replacement 8/22. Waited months for liner placement from credible pools but it was never done. Had liner patched by another company. Leaking appeared to stop 6/1/23 . I asked for refund. I Was told by credible i would get refund mail in 1 week. It never came. Then they changed course and said on 6/13/2023 they will order liner to install it. Around june 21 (about 10 months after i paid) they finally were going to drain pool to order liner. We mutually agreed to not do it now since leak stopped. Have tried for months after to get refund, partial refund, really felt ive been given runaround and been treated dishonestly. its over a year now and I Am out over 5000 dollars with nothing in return. Am looking at other options now to get a possible fair resolution. Terrible experience. In my opinion very unethical behavior at the least.
If you are looking for crystal clear water with minimal effort and money, stop in to see Jason, he has mastered water chemistry. His customer service goes above and beyond, he is always available for questions and willing to help! The team is always very helpful with any type of pool issues and questions. They install high quality equipment - my pool heats very quickly with their Raypak heater and the DE filter keeps my water pristine.
I was looking for some trellis screens from a manufacturer in Australia with an uncooperative distributor in the US. Jason and staff went out of their way to try to help me.
They should change the name to incredible pools. Everyone is very knowledgeable, and explains what to do to balance your pool or spa. My pool expenses have been less then half of what I would spent at the local pool supplier that I have gone to for years. I recommend them to everyone I know that had a pool. Thank you for the great experience!
I wish to extend my heartfelt gratitude to Valley Pool and Spa for destroying my wallet and making me find this hidden gem that is Credible Pools. Right from the beginning, I was thoroughly impressed and left completely satisfied with their exceptional service. Stepping into their establishment, it became apparent that they were anything but an ordinary pool service; they were a team of genuine experts who took immense pride in their craft.Jason, the pool expert at Credible Pools, left a lasting impression on me with his profound knowledge of pool chemicals and cleaning methods. He passionately explained the importance of maintaining the right chemical balance for optimal water quality and the long-term health of the pool. Not only does he possess extensive knowledge, but he also provides a hand-drawn step-by-step list of instructions to follow once you're back home, ensuring you won't feel lost while applying the chemicals. His level of understanding even extended to the intricacies of how each element works down to the core of an atom. I was astounded by his expertise and professionalism; he wasn't just a typical pool salesman, but rather a scientist behind the counter.What truly sets them apart is their refusal to pressure customers into spending excessive amounts on chemicals. Instead, they patiently elaborated on the reactions of different chemicals and helped me make informed decisions about my pool care without burdening my wallet. Providing me with three items that efficiently resolved the issue and restored my pool's water levels within a day, they did so at an affordable cost of just $40, a remarkable difference compared to other providers that might charge a staggering $200 for a similar solution.Beyond their exceptional service, what truly distinguished Credible Pools were the thoughtful gestures they bestowed upon me. As a token of appreciation, they surprised me with two complimentary beer koozies, making me feel truly valued as a customer. Moreover, their trust and confidence were evident when they allowed me to take home some pool products before making any payment. To my delight, they even extended a family/friend discount when I returned the next day to settle the bill. Their personalized approach to customer service was genuinely heartwarming, always remembering my name and showing genuine interest in my life, including asking about my family. This fostered a warm and welcoming atmosphere that made me feel like more than just a client.Credible Pools is undoubtedly a remarkable find in the pool service industry. Their profound expertise in pool chemicals and cleaning, combined with their dedication to providing cost-effective solutions, makes them a top choice for pool owners. Their genuine care and welcoming attitude create an experience that goes beyond mere service, leaving customers feeling appreciated and valued. Without hesitation, I WHOLEHEARTEDLY RECOMMEND Credible Pools to anyone seeking a pool service that treats them like family and genuinely cares about the well-being of their pool.
Credible Pools are reliable and knowledgeable. They called, arrived and worked on our Raypak heater. We will use them for all our future pool maintenance and needs.
The chemicals in my pool were all out of wack.. Three simple steps and everything was back where it was supposed to be. Very knowledgeable, cost efficient, and convenient. Highly recommend this place.
I have recently become employed with Credible Pools and Spas. In my experience Credible Pools is by far leaps and bounds ahead of its competitors. I am certain that it is the absolute best place for a swimming pool or spa owner.
Jason, Bobbie and Derrick are very responsive and eager to help resolve pool issues. Appreciate the quickness.
Thank You Credible Pool for an Excellent pool opening! We have opened & closed our pool ourselves since my husband retired in 2006 . Due to unforeseen health conditions, my husband couldn’t do it this year . I phoned Credible Pools & they took that stress away. Bobby & Derek went above & beyond with their promptness, kindness & efficiency. Our pool was dark green due to all that comes with neighboring pine trees , by evening it was teal ! Since opening Jason has chemically restored our water & not with the hundreds $ other pool companies would have charged . We will definitely consider having Credible Pool close our pool ! Thanks again 🙏
I cannot recommend this company enough! They are not only knowledgeable, skilled, and hard working, but they are honest and have integrity. I highly recommend them and will continue to use them.Qualities like that are very hard to find! They sure have it ALL!
We are extremely happy with the service provided by Credible Pool! They are easy to schedule with online, very responsive to communication, timely, and professional. And they DO what they say they will DO! They did not install our pool but I wish they did! I highly recommend calling them for your pool services!
We recently purchased an awesome PDC hot tub and the entire experience was great. Jason helped us select the tub, reviewed all the options with us and made sure we were happy with all the selections. The delivery and set up of the tub was very smooth. Their team did a great job being very courteous and professional. Jason follow-up up immediately after the installation to make sure everything was as expected. We had a few questions regarding the chemistry and Jason was passionate about chemistry and ready to assist. Awesome experience!
I love that they are easy to get a hold of and will get someone out as soon as possible! Quality service at affordable price.
A big thanks to Mike and his team for stepping up to help us after our pool installer failed us. No matter what the issue, any time I reach out, I always get a response. Communication has met all expectations. Technicians are knowledgeable and pleasant. I’d highly recommend Credible Pools for any pool needs.
Credible Pools has been taking care of our pool now for a couple seasons. They replaced our liner and filter and added a salt system and our water has honestly never been better. The pool has never been easier to keep up with. They really make it easy and they are very responsive to answering text messages!
Credible Pools installed our pool at the end of last season. We couldn't be more pleased with the overall product! We have been using it for a couple of months now and we love it! Since this is my first pool, I've had a lot of questions that Clay and Mike have patiently walked me through.... I 100% recommend Credible Pools for installation and maintenance!!
purchased a pool cover from Credible Pools. Mike & Clay were super responsive and pricing was reasonable. Very happy with everything. Thank u.
Our Pool looks perfect because of them, always there when we need them, never let us down!
I tried several pool services to clear my pool's cloudy water when it was opened this summer. Credible was the only contractor to fix the problem. Our family has enjoyed countless hours swimming this summer . We're so grateful to Credible.
Credible Pools installed a new filter and a salt system for us early this summer and my pool has never looked so beautiful. We will never use another pool company as long as we own our pool. They are easy to work with, prompt and respectful, they are extremely knowledgeable about the workings of swimming pools and spas and gave us awesome suggestions and recommendations. Installing our pool was our first good decision using Credible Pools for servicing is our second best decision. You won’t be disappointed if you choose to use Credible Pools!
Excellent and knowledgeable service. Would highly recommend using this company to anyone with an inground pool. They'll get back to you same day and tell you exactly what is needed to keep you pool running at peak performance. If you're using one of these chain store chop shops (AKA Valley Pool) get out now and give Credible Pools a call asap.
The technicians came quickly and fixed my pool light perfectly. They were courteous and thorough. I'd recommend their service to anyone and will certainly be calling them again in the future.
A big thank you to Mike, Clay and the team for the great job they did installing a new pump, filter and pool liner. They did quality work, kept us informed and did what they said they would in a timely manner. Enjoyed working with them and will use them for all of our future pool needs!
Pool opening, pool issues, pool questions! You name it, Mike V and Credible Pools will get the job done. An absolute pleasure dealing with this company. Owning a pool and all the maintenance that go along can be frustrating and costly. Do yourself a huge favor and invest into Credible Pools. I personally needed a pool opening and advice on hidden issues On my pump filtration unit. Mike V in a very timely manner got pool going, and solved my pump issues that probably saved us costs in the future. The level of knowledge Mike V possess is amazing but he makes you feel at ease and explains everything in detail. The customer comes first, and mike v demonstrates this daily. Protect your investment and call on Credible Pools! You will be so glad you did!! Jim W
Highly recommend Credible Pools! Mike came out, gave us great information, got us back up and running after not opening for 1 year. They didn’t over sell anything. He kept things real and gave us what we were looking for! Our pool is up and running! I also appreciate the ability to book online appointments! Makes it so easy!
