Dimension One Spa D1 Configurator

Credible Pools

4.6

Based on 26 reviews

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Bob Johns

22:19 20 Jun 22

When I went into the storeroom it was as if I was invisible. A person finally came over and asked me "do you have an inground or above ground pool ?" "Cause we don't have above ground pool stuff"

Enzo Santilli

15:58 23 Sep 21

Called them to investigate leak. Spoke with office staff, explained the type of pool I had, and inquired. Told to register online and choose the diagnostic service for leaks. Did so for an appointment 2 weeks later. They charge your credit card immediately. Then on appointment day, had to call them to find out they couldn't come. Mind you, they tell you if you cancel on them that you lose your money - but they don't have to keep their end of the bargain because "appointment times are tentative and not guaranteed." Finally sends a crew the next day that clearly had no intention of solving the problem. Told me they don't work on gunite pools (even though I had told the staff this is my type of pool), half-heartedly did a dye test on two fittings, then said to call another company to do the leak detection and left after 15 min. Needless to say, waste of time and $150. Really disappointing

Brenda Dunmire

16:49 02 Aug 21

I love that they are easy to get a hold of and will get someone out as soon as possible! Quality service at affordable price.

Traci Lamfrom

18:10 24 Jul 21

A big thanks to Mike and his team for stepping up to help us after our pool installer failed us. No matter what the issue, any time I reach out, I always get a response. Communication has met all expectations. Technicians are knowledgeable and pleasant. I’d highly recommend Credible Pools for any pool needs.

Jamie Chapman

05:14 24 Jul 21

Credible Pools has been taking care of our pool now for a couple seasons. They replaced our liner and filter and added a salt system and our water has honestly never been better. The pool has never been easier to keep up with. They really make it easy and they are very responsive to answering text messages!

Frank Caracciolo

13:47 15 Jun 21

Credible Pools installed our pool at the end of last season. We couldn't be more pleased with the overall product! We have been using it for a couple of months now and we love it! Since this is my first pool, I've had a lot of questions that Clay and Mike have patiently walked me through.... I 100% recommend Credible Pools for installation and maintenance!!

ejevicky

19:14 07 Oct 20

purchased a pool cover from Credible Pools. Mike & Clay were super responsive and pricing was reasonable. Very happy with everything. Thank u.

Donna Vargo

01:20 05 Oct 20

Our Pool looks perfect because of them, always there when we need them, never let us down!

Wendy Staso

18:38 02 Sep 20

I tried several pool services to clear my pool's cloudy water when it was opened this summer. Credible was the only contractor to fix the problem. Our family has enjoyed countless hours swimming this summer . We're so grateful to Credible.

Brigid Slack

18:29 02 Sep 20

Credible Pools installed a new filter and a salt system for us early this summer and my pool has never looked so beautiful. We will never use another pool company as long as we own our pool. They are easy to work with, prompt and respectful, they are extremely knowledgeable about the workings of swimming pools and spas and gave us awesome suggestions and recommendations. Installing our pool was our first good decision using Credible Pools for servicing is our second best decision. You won’t be disappointed if you choose to use Credible Pools!

Darren Ivanoff

00:38 22 Jul 20

Excellent and knowledgeable service. Would highly recommend using this company to anyone with an inground pool. They'll get back to you same day and tell you exactly what is needed to keep you pool running at peak performance. If you're using one of these chain store chop shops (AKA Valley Pool) get out now and give Credible Pools a call asap.

Johnny Beavers

17:20 08 Jul 20

The technicians came quickly and fixed my pool light perfectly. They were courteous and thorough. I'd recommend their service to anyone and will certainly be calling them again in the future.

Jeff baxter

19:42 04 Jul 20

A big thank you to Mike, Clay and the team for the great job they did installing a new pump, filter and pool liner. They did quality work, kept us informed and did what they said they would in a timely manner. Enjoyed working with them and will use them for all of our future pool needs!

James Wilson

20:41 23 Jun 20

Pool opening, pool issues, pool questions! You name it, Mike V and Credible Pools will get the job done. An absolute pleasure dealing with this company. Owning a pool and all the maintenance that go along can be frustrating and costly. Do yourself a huge favor and invest into Credible Pools. I personally needed a pool opening and advice on hidden issues On my pump filtration unit. Mike V in a very timely manner got pool going, and solved my pump issues that probably saved us costs in the future. The level of knowledge Mike V possess is amazing but he makes you feel at ease and explains everything in detail. The customer comes first, and mike v demonstrates this daily. Protect your investment and call on Credible Pools! You will be so glad you did!! Jim W

Andrea Billey

14:15 16 Jun 20

Highly recommend Credible Pools! Mike came out, gave us great information, got us back up and running after not opening for 1 year. They didn’t over sell anything. He kept things real and gave us what we were looking for! Our pool is up and running! I also appreciate the ability to book online appointments! Makes it so easy!

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